Why was my ad box suspended?
Our system checks up on ad boxes routinely. If, during one of these checkups, we can't find your ad box code, your ad box will be suspended. This often happens when your host fails and your site goes down for a bit!
When an ad box is suspended, it does not display any ads, and no bidders who have bid on the ad box are being charged. Everything is effectively "paused". We suspend ad boxes to protect advertisers, who would not want to pay for advertising on a site when the ads aren't actually being displayed!
Ad boxes are automatically unsuspended when we detect a display of the ad box, and any bid that hasn't expired is restored.
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